Debbie Damasco

Aug 2018-On-going

Freelancer/ part-time

Virtual Assistant

Responsibilities/Tasks:

•Email Handling

•Contact Suppliers in Aliexpress

•Data Entry

Jun 2018-Jul 2018

Freelancer/ Project Based

Shopify Virtual Assistant

Responsibilities/Tasks:

•Product Research

•Product Listing

•SEO (Shopify Store)

•Created Blog contents

jun 2017 - on-going

freelancer / part-time

Virtual Assistant

Responsibilities/Tasks:

•Email Handling

•Manage Shopify Store

•Order Fulfillment

•Order Management

•Fulfill Aliexpress Orders

•Procurement Manager

•Social Media Mangement

•Social Media Marketing

•Monitor and Respond to PayPal and Stripe Cases

•Media Buying

•Data Entry

•Internet Research

•T-shirt Design

•Invoice Management

•Affiliate Marketing

•Handle Escalations

•Product Listing

•Product Research

feb 2017 - Oct. 2018

freelancer / part-time

Customer Service Representative/VA

Responsibilities/Tasks:

•Email Handling

•Order Processing

•Order Tracking

•Order Management

may 2016 to aug 2016

wipro ltd.

Customer Service Specialist

Responsibilities/Tasks:

•Flight Reservation

 •Billing

•Internet Research

feb 2016 to may 2016

sykes asia

Technical Support Represenative

Responsibilities/Tasks:

 •Email Handling

•Live Chat

•Order Tracking

•Billing

•Basic Mobile Troubleshooting

may 2015 to jan 2016

supportsave solutions inc.

Web Support Specialist

Responsibilities/Tasks:

•Account Management

•Order Management

•Order Tracking

•Email Handling

•Handle Escalations

dec 2014 to feb 2015

sound connect 

Customer Service Specialist

Responsibilities/Tasks:

•Live Chat

•Email Handling

•Billing

•Order Management

•Order Tracking

•Internet Research

•Handle Escalations

feb 2014 to oct 2014

freelancer (Direct Hire)

Data Entry

Responsibilities/Tasks:

•Extract data from scanned menus and transfer them to Google Docs

jan 2013 to jan 2014

teleperformance

Travel Specialist

Responsibilities/Tasks:

•Online Booking

•Billing

•Internet Research

•Email/Fax Handling

•Reservation Management

sep 2011 to jan 2013

qualfon Philippines inc.

Account Professional

Responsibilities/Tasks:

•Live Chat

•Email Handling

•Sales

sep 2010 to mar 2011

a7tech data center (local bpo)

Call Center Officer

Responsibilities/Tasks:

•Lead Generation

•Appointment Setter

nov 2008 to may 2009

sitel Philippines corporation

Customer Service Representative

Responsibilities/Tasks:

•Order Management

•Billing Inquiries

•Order Tracking

•Account Management